Returns
Returns
If you are not completely satisfied with your purchase, we will gladly offer a store credit or exchange. Returned items must be returned to us within 14 days of purchase, in their original condition.
If your products are post stamped outside the 14 day return window, we reserve the right to refuse the return or offer you store credit which can be used across multiple future orders.
We highly recommend that you insure all returned packages as a full credit can only be issued if the package is not lost or damaged.
Please send an email to hello@theportuguese-shop.com to notify us of the item you are returning with the order number and the reason for your return.
All costs associated with returning products are under the customer.